WoW Forever Login and Character Creation Errors
Most errors on the WoW Forever character screen since the November 4 launch have nothing to do with your PC. "This ruleset is temporarily unavailable" is a server-side problem that clears on its own. "This faction is currently unavailable due to population imbalance" is Blizzard's faction balance on the PvP rulesets, working as intended. "Creation of that type of character is currently throttled" turned up mostly on Horde PvP, right next to the faction lock. Customer Support can't lift any of them for you.
The faction lock is the one that matters most right now. On November 10 Blizzard said it will become increasingly difficult to create characters on the more populous faction of each region's PvP rulesets, at the moment Horde on North American PvP and Alliance on European Roleplay-PvP. Waiting until 2 AM no longer gets everyone through.
Below you will find a quick table of every message, then what each of the three character screen errors means, how long it tends to last and what actually helped players, followed by the other login error codes seen since launch and a FAQ.
WoW Forever Login and Character Creation Errors at a Glance
The three messages look alike, but they have different causes. One is an outage, one is a deliberate limit, and one sits somewhere in between. The table sums up what each one means and what to do first.
| Message | What it means | How long it lasts | What to do first |
|---|---|---|---|
| This ruleset is temporarily unavailable | The servers can't open the ruleset for you, usually during launch load or an outage | Minutes to a few hours, the same for everyone | Cancel, wait a few minutes and log in again |
| This faction is currently unavailable due to population imbalance | Your faction is the bigger one on a PvP ruleset in your region, so new characters are blocked | No set time, it opens when the other faction catches up | Try again later, park your name on Normal or pick the other faction |
| Creation of that type of character is currently throttled | Character creation of that type is limited for the moment, seen mostly on Horde PvP | Minutes to hours | Stop clicking Create, restart the client and try again later |
This Ruleset Is Temporarily Unavailable
You see this one on the ruleset screen right after you log in or get through a queue, often with every ruleset greyed out: Normal, PvP, Roleplay and Roleplay-PvP alike. Blizzard Support lists it among the known WoW Forever character errors but hasn't explained the cause. Because it hits everyone at the same moment, it is a server problem, not something wrong with your account or your install.
It has shown up three times so far. During name reservation on October 27, on launch night on November 4, when players who got through a queue of about nine minutes found all rulesets greyed out, and again on November 9 after the emergency maintenance, when the ruleset screen read "This ruleset is currently unavailable" until the servers came back in the evening.
How Long the Ruleset Error Lasts
On launch night the wave died down after about two and a half hours, around 01:30 UTC on November 5. On November 9 it went away when the servers were back up, roughly an hour after the shutdown. Blizzard has given no duration, so treat it as minutes on a normal day and hours during an outage.
What to Do When All Rulesets Are Greyed Out
These steps come from players who got through. None of them changes anything on the server, they only make sure you are not stuck in a stale connection.
- Click Cancel and log in again. You queue again, and the new queue can be longer: one player who backed out around place 400 came back around place 9,000. If the queue was long, wait a few minutes before you retry.
- If only one ruleset is missing, pick a different ruleset first and then click Ruleset in the top bar to switch back.
- Check the realm status page and the Customer Support forum before you reinstall anything. Scan and Repair doesn't fix a server-side error.
This Faction Is Currently Unavailable Due to Population Imbalance
Blizzard Support gives the full text as "This faction is currently unavailable on this realm due to population imbalance." In the game it usually says "ruleset" instead of "realm". It means you are trying to create a character on the dominant faction of a PvP ruleset. When one side is significantly ahead, character creation for that faction is temporarily restricted, the same approach Season of Discovery used. It is not a bug, and Customer Support has said it can't unlock it manually.
On November 10 Blizzard explained the current state. Even the most extreme region is at roughly a 55/45 split of the active logged-in population, which is not close enough. The creation system now looks at the overall faction balance of each region's PvP rulesets rather than at snapshots of single moments, with a 50/50 split as the goal. Blizzard also called the restriction "a necessary trade-off" for the long-term health of the ruleset while guilds and rivalries form.
Which Rulesets and Factions Are Locked
Only the rulesets with faction-based PvP have the balance lock. On the same rulesets, your account can also have only one faction, which is a separate, permanent rule.
| Ruleset | Faction balance lock | One faction per account |
|---|---|---|
| Normal | No | No, both factions allowed |
| Roleplay | No | No, both factions allowed |
| PvP | Yes | Yes |
| Roleplay-PvP | Yes | Yes, as players confirmed during name reservation |
As of November 10, Blizzard names Horde on the North American PvP rulesets and Alliance on European Roleplay-PvP as the restricted sides and says these may flip as players settle. European players also reported Horde locks on EU PvP from October 28 through November 9, which Blizzard's post doesn't mention.
How Long the Faction Lock Lasts
Blizzard has not given a timeline. Before November 10 the lock flipped on and off: some players got their Horde character within minutes, others were still locked out four days after launch. Because the system now judges the overall balance instead of single moments, expect the lock on the bigger faction to hold longer and more steadily until the other side catches up. That is our reading of the announcement, not a Blizzard promise.
What to Do If Your Faction Is Locked
Nothing below is guaranteed. These are the steps that worked for players during name reservation and launch week.
- Try again later. That is Blizzard's own advice. Off-peak hours used to help before November 10, but don't count on a night shift anymore.
- Don't spam the Create button. Players who clicked nonstop ran into the throttled message on top. Leaving 15 to 45 seconds between tries, or retrying every few minutes, worked better.
- Restart the client instead of retrying from the same session. Several players got through right after closing and reopening the game.
- Park your name on Normal. A full name is unique across all rulesets in your region, so a character on Normal holds it. Once your faction opens on PvP, delete that character and create the PvP one at a quiet hour: anyone can take the name in the second it is free.
- Roll the other faction or another ruleset if you want to play today. On Normal and Roleplay both factions are always open.
- Don't open a ticket for it. Customer Support can't lift the lock, and it can't restore or delete WoW Forever characters below level 10.
Settling region, ruleset and faction with your friends before anyone clicks Create saves most of this trouble, as our WoW Forever PvP or PvE ruleset guide explains, together with what you can't change later.
"You Cannot Have Both a Horde and an Alliance Character" With No Alliance Left
Since November 5, some players on European PvP who deleted their Alliance characters from name reservation get "You cannot have both a Horde and an Alliance character on the same PvP realm" when they try Horde. Blizzard said this is probably the wrong message for the faction lock and that it is investigating. Two things helped some players:
- Switch to another ruleset and then back to PvP. Blizzard suggested this first.
- Create a new Alliance character on PvP and delete it again. After that, one player got the normal population imbalance message instead, which then cleared like any faction lock. It didn't work for everyone.
Creation of That Type of Character Is Currently Throttled
Blizzard Support lists this message next to the faction one but doesn't explain it, and the same text has existed in Classic Era and Anniversary for a long time. In WoW Forever, the reports on launch night came almost all from Horde PvP, for example players trying to make an Undead Warlock or a Tauren while a friend on the same ruleset got through minutes earlier. For many of them the message later turned into the population imbalance one, so most players read it as another sign that the faction is full. It also appears after many creation attempts in a row.
Players waited anywhere from a few minutes to several hours. What helped them:
- Stop clicking Finish for a few minutes, then try again once.
- Restart the client before the next attempt.
- Switch to another ruleset with the Ruleset button and back to PvP. On launch night this let some players create their Horde character, while others got "No realms are currently available" or the faction message instead.
- If the message keeps coming back on Horde PvP, treat it as a faction lock and use the steps above.
Other WoW Forever Login Errors and How to Fix Them
The other errors seen since launch are mostly about the account you log in with or about the servers being under load. The table lists the ones players actually hit, with what Blizzard Support and the players who fixed them recommend.
| Error | What it means | What to do |
|---|---|---|
| Access to this realm requires an account with valid access license (WOW51900337) | The selected WoW account has no access: the pack sits on a different WoW account (WoW1 or WoW2) or a different region, or there is no active game time | In the Battle.net app, pick the WoW account that owns the pack in the menu above the Play button, and check that the app region matches the region of the purchase. A Collector's Edition code must also be redeemed. Customer Support can't move a pack to another account or region |
| No realms are currently available (WOW51900309) | The ruleset list could not load, usually right after a maintenance or an outage | Wait until the servers are back. If it stays, select a different ruleset, log out and log back in |
| Stuck on "Retrieving character list", then WOW51900319 | You lost the connection to the game server. It came in waves from November 6 and during the November 9 emergency maintenance | Keep retrying for a while, then run Scan and Repair from the cogwheel next to Play. Some players got in through the legacy launcher or by connecting once through a VPN and then playing without it, but neither worked for everyone |
| Stuck on "Logging in to game server" | Server-side load, as on the morning of November 9 in Europe, or a character that disconnected in flight or on a boat | Wait and retry. Log out in a town or an inn rather than in the air or at sea |
| BLZ51903006 | The login request timed out | Blizzard confirmed a short login problem on the morning of November 9 in Europe and said it was resolved within the hour. If it stays, follow Blizzard's connection troubleshooting steps |
| Character creation timed out | The server didn't confirm the new character in time | Log out and back in and check your character list before you pick a new name: the character may have been created anyway |
| A character with that name already exists | Someone in your region already has this full name on any ruleset. Right after a disconnect, it can also mean the server still thinks your own character is online | Keep the Main Name and change the Secondary Name. If it is your own character after a disconnect, stay logged out for about 30 minutes and try again |
| World server is down | The world server you are loading into is restarting, as during the realm restarts of launch week | Wait a few minutes until the restart is finished and log in again |
Login errors are only part of the first week. Our WoW Forever launch checklist covers queues, layering, the extra backpack slots and what to set up before you play.
How to Check If WoW Forever Is Down
The official World of Warcraft realm status page has a tab for Forever. Players reported that it showed the servers as up during the November 9 outage, so if the page looks fine but you can't get in, check the newest threads on the Customer Support forum. If dozens of players post the same error in the last few minutes, it is on Blizzard's side and only waiting helps.
More WoW Forever Guides for Your First Days
Once you are past the character screen, these guides help with the next steps: the full first-week checklist, how the rulesets and the faction lock compare, how names and layers work and what the PvP ruleset changes in the open world.
WoW Forever Login Errors FAQ
These are the questions players asked most often on the forums and on Reddit since launch.
Should I click Cancel when it says the ruleset is temporarily unavailable?
Yes, but expect to queue again. Your characters and your reserved name are not affected. If the queue was long, wait a few minutes before you log in, because the error usually clears on its own.
Why can't I create a Horde character on PvP in WoW Forever?
Horde is the bigger faction on the North American PvP rulesets, so Blizzard restricts new Horde characters there until the Alliance catches up. Try again later, park your name on Normal or roll Alliance.
When will Horde unlock on PvP?
Blizzard hasn't given a date. It says the restriction stays while one faction is clearly ahead and may flip to the other side as players settle.
Can Blizzard Support unlock my faction?
No. Customer Support has said several times that it can't lift the faction lock manually.
Is "Creation of that type of character is currently throttled" a ban?
No. Your account is fine. The message limits character creation for the moment and showed up mostly on Horde PvP. Wait, restart the client and try again.
Will I lose my reserved character if I can't log in?
No. Characters you created during name reservation stay on your account with their ruleset and faction. Only deleting a character frees its name.
Can I move my character to another ruleset or faction later?
Not as things stand. Blizzard has announced no transfers between rulesets and no faction change, so a character made on PvP stays on PvP.
Is there a way to check the faction balance in WoW Forever?
Blizzard doesn't publish live numbers. Its only figure so far is that the most extreme region was at roughly 55/45 on November 10. Community census sites exist, but their numbers are estimates.
What does WOW51900337 mean in WoW Forever?
The WoW account you selected has no access to the game. Most often the pack was applied to another WoW account or bought in another region. Pick the right account above the Play button in the Battle.net app.
Did Blizzard restore progress lost on November 9?
Blizzard has not announced a general fix for the rollbacks after the emergency maintenance. If you lost trained spells, talents or a purchase, open a ticket and note what you paid.
Update history 1
- Release