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Support working hours are 10:00-24:00 CET / 04:00-18:00 EST.

You are eligible for a refund in the following cases:

Your service has not yet begun and you would like to cancel it

We are unable to fulfil the service according to our terms

Your account is banned as a result of our services. We'll refund all services purchased within 2 weeks before the ban.

In case your order is in progress and you would like to cancel it, you are eligible for a partial refund